.elc-scope{--elc-color:#638cff;--elc-ink:#26334b;--elc-muted:#8893a6;--elc-line:#e7ebf3;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","Microsoft YaHei",sans-serif;font-size:14px;line-height:1.6;color:var(--elc-ink);text-align:left}
.elc-scope *{box-sizing:border-box}.elc-scope [hidden]{display:none!important}.elc-scope button,.elc-scope input,.elc-scope textarea{font:inherit}.elc-scope button{cursor:pointer;margin:0;letter-spacing:normal;text-transform:none}.elc-scope button:disabled{cursor:wait;opacity:.55}.elc-scope input,.elc-scope textarea{color:var(--elc-ink);background:#fff;border:1px solid #d9e0ed;box-shadow:none;border-radius:6px;padding:11px;max-width:100%}.elc-scope input:focus,.elc-scope textarea:focus{border-color:var(--elc-color);outline:2px solid #638cff26}.elc-scope button:focus-visible,.elc-scope a:focus-visible{outline:3px solid #aac1ff;outline-offset:2px}.elc-scope a{color:var(--elc-color)}
.elc-launcher{position:fixed;right:24px;bottom:24px;z-index:999998;border:0;border-radius:28px;padding:14px 23px;background:var(--elc-color);color:#fff;box-shadow:0 8px 28px #3253aa33;font-weight:600;font-size:15px}.elc-window{position:fixed;right:24px;bottom:90px;z-index:999999;width:440px;height:min(680px,calc(100dvh - 120px));display:flex;flex-direction:column;background:#fff;border-radius:14px;box-shadow:0 16px 70px #22304733;overflow:hidden;border:1px solid #e9edf6}.elc-header{background:var(--elc-color);color:#fff;display:flex;align-items:center;justify-content:space-between;gap:20px;padding:17px 20px;min-height:80px}.elc-header strong{font-size:16px}.elc-header-status{font-size:12px;opacity:.9;margin-top:3px}.elc-close{border:0;background:transparent;color:#fff;width:34px;height:34px;font-size:28px;line-height:1;border-radius:6px;padding:0}.elc-close:hover{background:#ffffff20}.elc-content{flex:1;min-height:0;display:flex;flex-direction:column}.elc-chat-wrap{flex:1;min-height:0;display:flex;flex-direction:column}.elc-chat{flex:1;min-height:0;display:flex;flex-direction:column}.elc-messages{flex:1;min-height:100px;overflow:auto;padding:20px;background:linear-gradient(180deg,#f8faff,#fff);overscroll-behavior:contain}.elc-message{display:flex;flex-direction:column;align-items:flex-start;margin-bottom:17px;max-width:100%;font-size:14px}.elc-own{align-items:flex-end}.elc-message-label{font-size:11px;color:var(--elc-muted);margin:0 4px 5px}.elc-bubble{max-width:86%;padding:11px 14px;background:#fff;border:1px solid var(--elc-line);border-radius:0 12px 12px 12px;white-space:pre-wrap;overflow-wrap:anywhere;box-shadow:0 2px 5px #18294503}.elc-own .elc-bubble{color:#fff;background:var(--elc-color);border-color:var(--elc-color);border-radius:12px 0 12px 12px}.elc-time{display:block;font-size:10px;color:var(--elc-muted);margin:4px 4px 0}.elc-message-image{display:block;max-width:100%;max-height:280px;object-fit:contain;border-radius:5px;margin-bottom:5px}.elc-file-link{border:0;background:transparent;text-decoration:underline;padding:3px 0;color:inherit;text-align:left;overflow-wrap:anywhere;max-width:100%}.elc-typing{height:24px;flex-shrink:0;padding:2px 20px;font-size:12px;color:var(--elc-color)}.elc-error{color:#bd3947;font-size:12px;margin:0;padding:0 16px;overflow-wrap:anywhere}.elc-error:empty{display:none}.elc-composer{border-top:1px solid var(--elc-line);padding:10px 16px 14px;background:#fff}.elc-tools{display:flex;align-items:center;gap:12px;margin-bottom:7px}.elc-tool{background:#f3f6fc;color:#65738a;border:0;border-radius:4px;padding:4px 10px;font-size:12px}.elc-hint{font-size:11px;color:var(--elc-muted)}.elc-scope .elc-input{width:100%;resize:none;border:0;border-radius:0;padding:6px 0;min-height:64px;line-height:1.6}.elc-scope .elc-input:focus{outline:none;box-shadow:none}.elc-compose-bottom{display:flex;align-items:center;justify-content:space-between;gap:8px}.elc-button{border:0;border-radius:6px;background:var(--elc-color);color:#fff;padding:8px 22px;font-size:13px;line-height:1.6}.elc-quick{display:flex;gap:7px;padding:11px 15px;border-bottom:1px solid var(--elc-line);overflow:auto;flex-shrink:0}.elc-quick-button{background:#fff;color:var(--elc-color);border:1px solid #d1dcf9;border-radius:16px;padding:3px 10px;font-size:12px;white-space:nowrap}.elc-leave-wrap{flex:1;overflow:auto}.elc-leave{padding:20px}.elc-leave h3{font-size:20px;margin:0 0 12px;color:var(--elc-ink)}.elc-offline-copy{font-size:13px;line-height:1.8;color:#66738a;margin:0 0 18px}.elc-field{display:block;margin-bottom:12px}.elc-field>span{display:block;font-size:11px;color:#65738a;margin-bottom:4px}.elc-field input,.elc-field textarea{width:100%;font-size:13px}.elc-field textarea{min-height:100px;resize:vertical}.elc-leave .elc-button{display:block;margin-left:auto;margin-top:16px}.elc-trap{position:absolute!important;left:-99999px!important;height:1px!important;width:1px!important}.elc-offline-action{border:0;background:#f4f7ff;color:var(--elc-color);padding:10px 14px;font-size:12px}.elc-notice{background:#f0f7ff;color:#476f9b;padding:10px 16px;font-size:12px}.elc-notice:empty{display:none}
.elc-admin{max-width:1450px;margin-top:20px}.elc-admin-toolbar{display:flex;align-items:center;gap:16px;flex-wrap:wrap;padding:15px 20px;background:#fff;border:1px solid var(--elc-line);border-radius:10px;margin-bottom:16px}.elc-presence{font-size:13px;font-weight:600}.elc-admin-layout{display:grid;grid-template-columns:300px minmax(0,1fr);height:calc(100vh - 215px);min-height:540px;max-height:900px;background:#fff;border:1px solid var(--elc-line);border-radius:10px;overflow:hidden}.elc-sidebar{display:flex;flex-direction:column;border-right:1px solid var(--elc-line);background:#fafbfe;min-height:0}.elc-scope .elc-search{margin:15px;width:calc(100% - 30px);font-size:12px}.elc-session-list{flex:1;overflow:auto}.elc-session{display:block;width:100%;border:0;border-bottom:1px solid var(--elc-line);border-left:3px solid transparent;background:transparent;padding:14px 18px;text-align:left;color:var(--elc-ink)}.elc-session:hover{background:#f0f4ff}.elc-session.elc-selected{background:#ecf1ff;border-left-color:var(--elc-color)}.elc-session-top{display:flex;justify-content:space-between;align-items:center;gap:10px}.elc-unread{border-radius:12px;background:#f16c78;color:#fff;font-size:10px;padding:0 7px;line-height:19px}.elc-session-state{display:block;font-size:11px;color:#8994a7;margin:4px 0}.elc-preview{display:block;white-space:nowrap;text-overflow:ellipsis;overflow:hidden;font-size:12px;color:#62708a}.elc-more{background:#fff;border:0;border-top:1px solid var(--elc-line);color:var(--elc-color);padding:12px}.elc-conversation{display:flex;flex-direction:column;min-height:0;min-width:0}.elc-details{padding:16px 24px;border-bottom:1px solid var(--elc-line);font-size:14px;flex-shrink:0;background:#fff;overflow-wrap:anywhere}.elc-contact{font-size:12px;margin-top:4px;color:#63738c}.elc-source{display:block;font-size:11px;margin-top:5px}.elc-agent-chat{display:flex;flex:1;min-height:0}.elc-admin .elc-messages{padding:24px}.elc-empty{padding:30px 20px;font-size:13px;color:var(--elc-muted)}
@media(max-width:782px){.elc-admin-layout{grid-template-columns:220px minmax(0,1fr)}.elc-admin-toolbar{padding:12px;gap:10px}.elc-admin-toolbar .elc-hint{display:none}.elc-details{padding:12px}.elc-admin .elc-compose-bottom .elc-hint{display:none}}
@media(max-width:520px){.elc-window{right:10px;left:10px;bottom:10px;width:auto;height:calc(100dvh - 20px);border-radius:12px}.elc-launcher{right:16px;bottom:16px;padding:12px 18px}.elc-admin-layout{grid-template-columns:140px minmax(0,1fr)}.elc-session{padding:10px 8px}.elc-scope .elc-search{margin:8px;width:calc(100% - 16px)}.elc-admin .elc-messages{padding:10px}.elc-admin .elc-tools .elc-hint{display:none}.elc-bubble{max-width:92%}.elc-composer{padding:8px 12px 12px}.elc-header{min-height:70px;padding:12px 16px}.elc-leave{padding:15px 20px}.elc-field{margin-bottom:9px}}
@media(prefers-reduced-motion:reduce){.elc-scope *{scroll-behavior:auto!important}}
.elc-scope .elc-close{font-size:28px;line-height:1}.elc-scope .elc-message-image{width:auto;max-width:min(100%,360px);max-height:240px}.elc-visitor-presence{font-size:12px;color:var(--elc-muted)}
.elc-delivery{font-size:11px;color:var(--elc-muted);margin:3px 4px}.elc-pending .elc-bubble{opacity:.8}.elc-failed .elc-delivery{color:#bd3947}.elc-retry{border:0;background:transparent;padding:0 4px;color:var(--elc-color);text-decoration:underline;font-size:12px}
.elc-image-preview{border:0;border-radius:12px;background:#fff;padding:42px 16px 12px;max-width:95vw;max-height:95dvh;overflow:auto;color:#26334b;box-shadow:0 12px 50px #0005;font-family:"Microsoft YaHei",sans-serif}.elc-image-preview::backdrop{background:#142139cc}.elc-image-preview img{display:block;max-width:90vw;max-height:78dvh;width:auto;height:auto;object-fit:contain}.elc-image-preview p{margin:8px 0 0;font-size:12px;text-align:center;overflow-wrap:anywhere}.elc-preview-close{position:absolute;right:8px;top:6px;border:0;background:#f1f4fa;border-radius:6px;padding:0;width:32px;height:32px;font-size:26px;color:#415470;cursor:pointer}.elc-message-image[role=button],.elc-bubble>a>.elc-message-image{cursor:zoom-in}.elc-delete-session{float:right;border:1px solid #efc4c9;border-radius:5px;color:#b43c4b;background:#fff;padding:4px 10px;font-size:12px;margin-left:12px}.elc-delete-session:hover{background:#fff3f4}
.elc-scope .elc-canned{display:block;width:100%;border:1px solid #d9e0ed;border-radius:5px;padding:6px 8px;margin:7px 0;background:#fff;color:#566884;font:inherit;font-size:12px}.elc-emoji-panel{display:grid;grid-template-columns:repeat(8,1fr);gap:4px;padding:8px;background:#f5f7fc;border:1px solid var(--elc-line);border-radius:6px;max-height:150px;overflow:auto}.elc-emoji{border:0;background:transparent;padding:4px;font-size:20px;line-height:1.5}.elc-emoji:hover{background:#e5ecff;border-radius:4px}.elc-visitor-ip{font-size:12px;color:#65738b;margin-top:5px}.elc-block-ip{background:#fff7ed;border:1px solid #f4d2ae;border-radius:5px;padding:3px 10px;margin-top:5px;color:#996228;font-size:12px}.elc-blocked-label{font-size:10px;color:#c04755;background:#fff0f1;padding:1px 6px;border-radius:4px}
.elc-scope .elc-emoji{font-family:"Apple Color Emoji","Segoe UI Emoji","Noto Color Emoji",sans-serif;font-size:20px}